"This mechanical issue was not something that could have been detected in advance through routine inspections," the zoo wrote in a statement.

Thirty-two guests were evacuated, some by firefighters, after the ride over the zoo suddenly came to an unexpected stop.

The Skyfari Sky Ride experienced “an unexpected mechanical issue and was shut down mid-operation,” zoo officials said in a statement.

Firefighters were seen helping dozens of passengers to evacuate a stalled aerial ride over Southwick’s Zoo in Mendon, ...

Monday afternoon, a fun day trip to South Wick's Zoo turned fearful for over 30 people after being stuck on a popular ...

His wife and three other kids watched from the ground. Abbott who owns Spice and Grain, a specialty grocery store inside a ...

David Abbott and his family had only been at Southwick's Zoo for about an hour when he and two of his five children climbed ...

An afternoon of fun took a scary turn when people riding the Skyfari ride at the Southwick’s Zoo in Mendon, Massachusetts, got stuck 30 feet in mid-air. First responders had to go and rescue people ...

Firefighters were seen helping passengers to evacuate a stalled aerial ride over Southwick's Zoo in Mendon, Massachusetts, on Monday. Similar to a ski lift, the ride operates in a triangle route, ...

Visitors at Southwick's Zoo in Mendon had to be rescued from "Sky Ride" gondolas that were stuck in the air after a ...

Automatic runner Brandon Marsh scored on a call of catcher's interference with the bases loaded in the bottom of the 10th ...

Automatic runner Brandon Marsh scored on a call of catcher’s interference with the bases loaded in the 10th inning Monday ...