You have a better chance of getting new customers if you know what sort of person or business you are looking for, so you do need a good idea of your target market. Build a profile of potential ...
Increase revenue quickly - our introduction to cross-selling and up-selling more or higher-value products to your existing customer base. Find out how to encourage new customers to come back and start ...
Customers are the lifeblood of any business, so treating them well should always be a priority. By regularly exceeding expectations, you can boost customer satisfaction and retention. We explain how ...
Having a brand helps differentiate your business from competing firms, attract customers and build customer loyalty. Branding isn't just for big firms with big budgets. Every business needs a brand, ...
How to market your business online - from your website to advertising, content marketing, search engine optimisation, email marketing and more. Relevant, interesting content helps businesses to build ...
Focusing on taking care of your existing customers could be much better for your bottom line than chasing new business. The basics of customer care. How to build your reputation, attract new customers ...
How to build your reputation, attract new customers and increase the amount of repeat business you get - the basics of good customer service. Customer-facing functions need to get to know customers on ...