We’re working with Ofcom, the independent communications regulator, to deliver the broadband universal service obligation (USO). It’s a piece of government legislation that gives eligible UK addresses ...

What is BT Halo 3 and how does it work? 1. What is BT Halo 3? BT Halo 3 is a package of benefits which are added to some of our products. There are two types of BT Halo 3 benefits – “Broadband ...

If you’re already with us, log in to My BT to manage your account. You can check your bills and usage, make payments, track orders and faults and much more. Got a question about our products or ...

Take an EE TV Entertainment package, including NOW Entertainment, giving you access to all of the entertainment channels from Sky, plus Netflix and discovery+ Basic – all this and more with no upfront ...

Flexible EE TV packages combined with fast, reliable BT broadband. Take our superfast broadband and an EE TV Entertainment package, including NOW Entertainment, giving you access to all of the ...

This policy sets out how we handle the information we receive from customers and everyone who uses our products and services. We take this seriously and will always treat this information with the ...

Most of our stores are open again. Find your nearest store and book an appointment for expert help.

At this challenging time we want to make it as easy as possible for you to manage your BT account - download the My BT app today to get more from all your products and services. At this challenging ...

You'll pay extra charges if you use more than your inclusive data, minutes and texts. You'll also pay for any extra stuff that isn't included in your plan – like calls to premium rate numbers. You can ...

Download games and upload streams in a flash with our full fibre network. Handle multiple devices effortlessly without any interruptions. Full Fibre Speeds up to 900Mb, all the time With Full Fibre ...

Around 22% of over 65s still do not use the internet 1. We want to change this, but we don’t just want to give older and digitally excluded people the digital skills and confidence they need: we want ...

The good news is the landline is here to stay. By the end of January 2027, the vast majority of customers will be provided with a broadband line, making calls the same as they do today, but using ...