Artificial Intelligence (AI) is reshaping customer service in ways that were unimaginable a decade ago. As businesses strive ...

Companies have an hour window to resolve customer service tickets if they wish to meet their customer’s expectations for ...

Join Mahr for an informative webinar to discover the latest advancements in precision measurement, designed to elevate your quality assurance processes and unlock peak productivity. It'll explore ...

GitHub will soon allow cloud customers to store their code data in the European Union (EU), part of a growing push in the ...

Elon Musk’s lawyers assured a judge in San Francisco that the mercurial billionaire will show up next week to be questioned ...

"We'd need you to complete the form with the details of the Donor, and supply the proof of the Power of Attorney on a cover ...

As AI continues to transform the business landscape, the importance of the human touch is even more important to customers, ...

Which insurance companies do the best job of keeping customers covered? Forbes surveyed over 18,000 people to determine the ...

Customers' desires have changed, with Howell citing the impact of Bucee's. "Now, everybody expects everything to be a miniature Bucee's," he said. "If you want to be someone's neighborhood store ...

Inclusion in the benchmark index is a big milestone for this 20-year-old company.

Public Service Company of Oklahoma (PSO) is looking to purchase a natural gas facility in Jenks. PSO filed for the Oklahoma ...

There is no sign that the two sides are even close to reaching an agreement, threatening more weeks of damage to crisis-hit ...