This article examines how Comcast has employed the Analytic Hierarchy Process (AHP), a decision-making framework, and adapted it for making technical and non-technical decisions both large and small.

Todd Retchless, Bruce Golden, Edward Wasil, Ranking US Army Generals of the 20th Century: A Group Decision-Making Application of the Analytic Hierarchy Process, Interfaces, Vol. 37, No. 2 (Mar. - Apr.