More than 30 visitors at Southwick's Zoo in Mendon had to be rescued from gondolas that were stuck in the air on Monday after the "Sky Ride" attraction malfunctioned again.The fire department responded with ladder trucks to reach people who were stranded high up.

An afternoon of fun took a scary turn when people riding the Skyfari Sky Ride at a Massachusetts zoo got stuck 30 feet in midair.

MENDON ― More than 30 people have been safely taken off a ride that malfunctioned at Southwick's Zoo, according to a zoo spokesperson. It started around 3 p.m. Monday, July 21 when the Safari Sky Ride that gives passengers a suspended bird's eye view of the zoo had an internal mechanism issue, said Nicholas Keyes, the zoo's marketing director.