New legislation could see millions of UK workers taking home more money in tips as the government introduces a Code of ...

Small businesses across the UK are reporting rising revenue, driven largely by a significant increase in ecommerce activity, ...

Zendesk is a leading UK customer service solution, with all the functionality your business is likely to need. Small business ...

The email marketing software used today is full of features, but most marketers don’t take advantage of them. You can see who ...

A survey of 2,000 adults, conducted by OnePoll for Santander, has found that three-quarters of Brits born after 1996 (Gen Z) ...

The design of your ecommerce website has a direct impact on the number of sales conversions you achieve. But encouraging online sales does not mean that you have to sacrifice good design, argues Tina ...

Small business growth plans could boost the UK economy by more than £40bn, according to new research. The latest Enterprise Nation Small Business Barometer has found that a fifth of UK small ...

You need a new website. Before you go bowling in, following these steps can help ensure you get your website right first time.

Increase revenue quickly - our introduction to cross-selling and up-selling more or higher-value products to your existing customer base. Find out how to encourage new customers to come back and start ...

Building customer loyalty gives you a high return on the time, effort and money you invest in providing good customer service. Loyal customers buy more, more regularly, and the cost of selling to them ...

Start to identify the different segments among your existing customers by looking for groups with similar characteristics. Consumers are often segmented by age, gender or income. Business customers ...

Sales agents, wholesalers and other kinds of sales distributors can be a very effective channel for selling to your end customers. An established sales agent or distributor can give you immediate ...