Salesforce CEO Marc Benioff has criticized Microsoft Corporation’s (NASDAQ:MSFT) Copilot by comparing it to the infamous ...

Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of ...

Salesforce CEO Marc Benioff told Fortune that the company was making a "hard pivot" to AI agents. Salesforce's Agentforce platform lets users create custom AI agents to interact with customers.

Learn More Marc Benioff, CEO of Salesforce, unveiled the profound impact of a decade-old conversation with Steve Jobs on the company’s groundbreaking AI initiative, Agentforce. Benioff shared ...

Putting agent tech into the hands of thousands of delegates attending Dreamforce - a high wire move by Salesforce CEO Marc Benioff. Here's why he's doing it. With Dreamforce as the single most ...

For at least a decade, Salesforce CEO Marc Benioff has emphasized the importance of shoshin, the Japanese word for “beginner’s mind”—including in a 2015 Fortune interview in which he said ...

Our goal is really nothing short of that. As this year’s Dreamforce gathering in San Francisco gets underway Tuesday, CEO Marc Benioff is setting some big goals for the event, not least that: We're ...

Marc Benioff thinks AI has progressed to a point where humans and AI customer service agents are now indistinguishable. In an interview with David Sacks at the All-In Summit, the Salesforce CEO ...

By David Streitfeld Time magazine, The Washington Post and The Los Angeles Times — owned by Marc Benioff, Jeff Bezos and Dr. Patrick Soon-Shiong — are still losing money. By Benjamin Mullin ...

The software company's CEO revealed its 'singular focus' as it gets ready for Dreamforce. Salesforce CEO Marc Benioff is singularly focused on leaning into a future swimming with so-called AI ...