The adoption of CTI also has a profound impact on workforce management and productivity. Easy access to comprehensive call analytics allows management to make informed decisions regarding staffing ...

Indian internet service provider deploys the latest 400G routing technology and software-defined access network platform to ...

From geopolitics to climate, tech to social change, News18 World live blog delivers real-time updates on what is the latest ...

Read the latest stories about integration software and middleware, and the trends affecting IT managers.

John O'Hara shares the compelling 18-year saga of the Advanced Message Queuing Protocol (AMQP), detailing its evolution from ...

CRM Pricing Guide – What Impacts the Cost of CRM Software? Whether you need it for sales, marketing, or customer service, here's how pricing breaks down for CRM software.

The global Data Acquisition (DAQ) system market size was US$ 1.61 billion in 2021. The global Data Acquisition (DAQ) system market is projected to grow to US$ 2.6 billion by 2030 by registering a ...

ARC Call Centre - In the call centre ARC has an open architecture which enables the single customer view to be combined with third party interactive voice response (IVR) and computer telephony ...

TaxCalc offers a variety products both for individual and corporate UK tax filing needs. Most individuals will likely start ...

Predict the outcome of selected college football games and you could win up to $1,000 in weekly cash prizes.