Verizon is using Google's Gemini AI to power new, smarter customer support, including 24/7 live chat and a redesigned app that makes it easier for customers to get help with billing, upgrades, or ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

Verizon highlighted a new customer service programme designed to ensure subscribers would be able to resolve issues by contacting the operator a single time using an AI assistant. The operator also ...

Telecommunications giant Verizon (NYSE:VZ) reported Q2 CY2025 results , with sales up 5.2% year on year to $34.5 billion. Its GAAP profit of $1.18 per share was 1.5% above analysts’ consensus ...

Verizon delivered better-than-expected results in the second quarter of 2025, posting solid revenue growth and raising its ...

The launch includes a dedicated “Customer Champion” support system powered by Google’s AI models, a revamped MyVerizon app with greater personalization, and 24/7 live chat support. Verizon ...

Verizon reported strong second-quarter results. The company is producing meaningful excess free cash flow after paying ...

Investing.com -- Verizon Communications Inc (NYSE:VZ). unveiled a multi-pronged overhaul of its consumer services Monday, debuting a suite of artificial intelligence-driven tools, retail expansions, ...