many customers are prone to driving up to the window and expecting employees to have their items ready for collection at the window, despite providing no information. They implored Starbucks users ...

And it starts with comfortable chairs. Brian Niccol, on his second day as Starbucks’ chief, said in a letter to employees and customers that he wants to return Starbucks to its roots as a ...

Starbucks store employees have pointed to some of the reasons. Some venues are understaffed. Others are also dealing with a flood of orders customers have placed online and through Starbucks ...

who has worked at Starbucks nearly 20 years, told Business Insider. Short-staffed stores are an issue that employees and customers have been complaining about for years. The on-the-job critic ...

Brian Niccol, as Chipotle's CEO, last year called workers back to their offices four days a week — one more than currently required of Starbucks corporate employees. The new CEO of Starbucks Corp.

These recipes, which had never been publicly disclosed before, included iconic Starbucks beverages such as the Pumpkin Spice Latte, the Caramel Macchiato, and the Frappuccino series. Coffee ...

Schultz said in a 2010 interview that one investor had a novel idea for saving money: Why not end healthcare benefits for part-time Starbucks employees? Schultz told Fortune he turned the ...

Released with one episode per day, the short drama is set in ancient times, in a society unfamiliar with coffee. It follows a fictional Starbucks employee who travels back to ancient China to opens a ...

But so far, it's not so effective, according to one Starbucks employee who has experienced the new approach firsthand. In July, Starbucks said it said it would roll out the "Siren Craft System ...