On a typical Monday morning Twin Falls Sewing Center was bustling with activity. Whether a customer was looking for thread, inquiring about a class or asking questions about their new sewing ...

So, how does a brand go about improving its customer service? By setting up a dedicated customer service portal, a.k.a contact center. A contact center serves as the backbone of customer service ...

Many ho-hum centers made a killing thanks to that just because they were another huge body to throw at O’Neal. The fact that the Big Aristotle won only one MVP was kind of ridiculous in ...

A national award-winning journalist, Ken Rice co-anchors the weeknight editions of KDKA-TV News at 5, 6, and 11. Ken has anchored KDKA's live coverage of landmark events including the Quecreek ...

RotoWire breaks down 6 centers to keep tabs on heading into the 2024-25 fantasy basketball season. Joel Bartilotta, Rotowire Kelly Olynyk could be a sleeper pick at center in fantasy hoops this ...

And now, an increasing dearth of commercial processors is making the situation even worse for these hunters. That concerns Ryan Brown, director of Virginia’s Department of Wildlife Resources.

We list the best call center software, to make it simple and easy to setup and use a single platform to manage all incoming calls from customers. Call centers used to something only enterprise ...

Major cell phone carriers have started to adopt a new technology that helps direct callers to the 988 suicide and crisis hotline to help centers based on their physical location rather than their ...

“The National Constitution Center is a place but, more importantly, an idea, too — the essential idea that we can improve our democracy by studying our past, our founding, the women and men of ...

Publix continues expanding its South Florida portfolio, picking up a pair of Davie shopping centers for a combined $83 million. The Lakeland-based grocery chain paid $50.7 million for Davie ...

PHILADELPHIA (WPVI) -- Acclaimed documentary filmmaker, Ken Burns, received a special honor in Philadelphia on Tuesday. Burns was honored with the National Constitution Center's 36th annual ...

Data centers have become big business thanks to the increasing role of artificial intelligence and Internet of Things systems in all our lives. But there are also concerns about just how much ...