/ Mike O’Brien has worked in journalism, marketing and public relations for … well, quite a while. At Multichannel Merchant he focuses on the world of direct-to-customer operations and fulfillment, ...

Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine their existing strategy, these 5 examples should give a better idea of how to do it right.

Multichannel Merchant’s Top Third Party Logistics Services (Top 3PLs) online searchable database/directory is compiled by Multichannel Merchant’s editors and is for merchants looking for expert ...

Some are calling scan & go the same as autonomous checkout, but they really have little in common. Here's how the two tech-powered processes differ.

Kroger and its data arm, 84.51, have launched a Science and Technology Solutions team. Two of its leaders explain more in this MCM podcast.

With new warehouse locations at a premium and costs rising, here are 15 ways you can improve warehouse space utilization in your existing facility.

Delivery time is a key factor in the decision to shop with an ecommerce brand again, according to 87% of the 558 online shoppers Dotcom Distribution polled in May for its new study, How Fast Delivery ...

This special feature covers the scope of ecommerce packaging waste and steps being taken by retailers, suppliers and governments to reduce it.

Ryder has significantly expanded its fulfillment network and added automation capabilities through the acquisition of 3PL Whiplash for $480M.

So, what should retailers know when it comes to ecommerce purchasing behaviors and delivery today, and how can they address these issues to avoid home delivery failures tomorrow? Consumers Will Keep ...

Amazon and Best Buy are both touting expanded networks of alternate pickup locations to deal with the holiday crush ahead of Black Friday.

A USPS plan to insource all line hauling of mail and parcels between hubs and local delivery units will be completed by 2025.