Leading the Evolution of Customer Engagement with Secure, Interactive, and Branded Messaging Across Devices & Platforms ATLANTA and STOCKHOLM, Sept. 17, 2024 /PRNewswire/ -- Sinch (Sinch AB (publ) – XSTO: SINCH),

Infobip recently achieved a significant milestone by successfully implementing a Rich Communication Services, RCS channel for ecommerce platform Bob Group. The partnership aims to enhance customer communication and drive efficiencies for Bob Group's Ship Logic platform.

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has partnered with Singtel, Asia's leading communications technology group, to become the first provider to enable Rich Communication Services (RCS) for businesses in Singapore.

RCS is a modern messaging standard designed to replace traditional SMS and MMS. It offers a more enhanced and interactive communication experience. It provides features like high-res image and video sharing,

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has announced the launch of Vonage RCS (Rich Communications Services) through the Vonage Messages API and as a low-code turnkey option.

Sinch has consistently delivered secure, branded, and interactive messaging solutions, offering flexible options that include messaging APIs, SaaS tools, and messaging enablement services. These solutions empower both brands and carriers to embrace RCS and transform customer interactions.