Open-box TVs are generally defined as TVs that have been previously owned or used, returned to the retailer, inspected and sold again at a discount to consumers.

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In most cases, an open-box device is an item that was bought and returned within Best Buy’s 14-day return window. Maybe the TV was too big for the customer’s living room.

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Both open-box and refurbished products offer discounts, but quality and safety may vary. Always check to see who is selling the product, and what kind of warranty comes with it.

Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer.