Salesforce CEO Marc Benioff has criticized Microsoft Corporation’s (NASDAQ:MSFT) Copilot by comparing it to the infamous ...

Salesforce CEO Marc Benioff says AI and human customer service agents are indistinguishable. Benioff said AI agents had reached "another level of capability." Customer service is seen as one of ...

Salesforce CEO Marc Benioff told Fortune that the company was making a "hard pivot" to AI agents. Salesforce's Agentforce platform lets users create custom AI agents to interact with customers.

Learn More Marc Benioff, CEO of Salesforce, unveiled the profound impact of a decade-old conversation with Steve Jobs on the company’s groundbreaking AI initiative, Agentforce. Benioff shared ...

Putting agent tech into the hands of thousands of delegates attending Dreamforce - a high wire move by Salesforce CEO Marc Benioff. Here's why he's doing it. With Dreamforce as the single most ...

Salesforce celebrated its new wave of artificially intelligent ‘agents’ on Tuesday (San Francisco time), with CEO and co-founder Marc Benioff envisioning a new era of business productivity ...

For at least a decade, Salesforce CEO Marc Benioff has emphasized the importance of shoshin, the Japanese word for “beginner’s mind”—including in a 2015 Fortune interview in which he said ...

At Salesforce's annual Dreamforce conference in San Francisco, CEO Marc Benioff told CNBC's Jim Cramer on Tuesday about the real-life use cases for his company's new artificial intelligence ...

By David Streitfeld Time magazine, The Washington Post and The Los Angeles Times — owned by Marc Benioff, Jeff Bezos and Dr. Patrick Soon-Shiong — are still losing money. By Benjamin Mullin ...

Marc Benioff thinks AI has progressed to a point where humans and AI customer service agents are now indistinguishable. In an interview with David Sacks at the All-In Summit, the Salesforce CEO ...