When an airline makes a mistake, the airline must fix it, not you. And this was quite a mistake, and an insensitive one at that. I can’t even make an international connection in Frankfurt in ...

Should United have gone the extra mile for a passenger with a disability? Clearly, yes. United has a dedicated department for ...

When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. Months later, he’s still waiting for his money.

When Ray Cook damages two tires on his Sixt rental car, the company promises to cover the expense of replacing them. But ...

The first approach the solving this problem should be to simply restart the computer. If this helps, it could save you a lot of time. If uninstalling the latest update doesn’t work, then you can ...

TRAVEL TROUBLESHOOTER: I recently rented a car from Alamo. I made a reservation online, but when I tried to pick up the car at the airport, a representative informed me that I could not rent from ...

The Windows audio troubleshooter is a powerful tool, but it might not always be able to pinpoint the exact cause if the problem is complex. Multiple fixes may need to be applied.

DEAR TRAVEL TROUBLESHOOTER: I need your help resolving a car rental damage claim. I recently rented a car from Enterprise in Phoenix. The rental car had a small dent in one of the doors.

DEAR TRAVEL TROUBLESHOOTER: I’m trying to get a refund from Norwegian Airlines. I recently booked two round-trip tickets from Stockholm to Oslo, Norway. The return flight was scheduled to arrive ...