IBM is looking to improve business process modeling in its WebSphere Business Integration Modeler tool by backing an emerging Web services standard and building its product around the Eclipse ...

The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today announced Forrester Research has named Pega a Leader in The Forrester Wave™: Digital ...